Product Recall Notice :
Thunder Pro Mag 5000mAh Power Bank with Stand
Date: 01/03/2025
At AMAZINGTHING, customer safety and satisfaction are our top priorities. We have identified a potential overheating risk affecting certain units of our Thunder Pro Mag 5000mAh Power Bank with Stand, from specific production batches.
While this product has successfully passed rigorous international safety tests, our internal quality control and customer feedback indicate that a small number of units may pose an overheating risk under certain conditions. As a precautionary measure, we are initiating a preventive recall of the affected batches to ensure consumer safety.
Date: 01/03/2025
At AMAZINGTHING, customer safety and satisfaction are our top priorities. We have identified a potential overheating risk affecting certain units of our Thunder Pro Mag 5000mAh Power Bank with Stand, from specific production batches.
While this product has successfully passed rigorous international safety tests, our internal quality control and customer feedback indicate that a small number of units may pose an overheating risk under certain conditions. As a precautionary measure, we are initiating a preventive recall of the affected batches to ensure consumer safety.
Affected Product Details
- Product Name: Thunder Pro Mag 5000mAh Power Bank with Stand
- Product Codes: TPM5KSBK, TPM5KSPU, TPM5KSBU
- Affected Model: ZHX-PB12
- Sales Period: September 2023 – July 2024
- Region Affected: Philippines (recall limited to this market)
Only specific production batches are affected by this recall.
- Product Name: Thunder Pro Mag 5000mAh Power Bank with Stand
- Product Codes: TPM5KSBK, TPM5KSPU, TPM5KSBU
- Affected Model: ZHX-PB12
- Sales Period: September 2023 – July 2024
- Region Affected: Philippines (recall limited to this market)
Only specific production batches are affected by this recall.
What You Need to Do
1️⃣ Immediately stop using the affected power bank.
2️⃣ Check your purchase date: If you purchased your unit between September 2023 and July 2024, it may be affected.
3️⃣ Return the product to the original retailer or a designated collection point.
Designated Return Locations in the Philippines
This recall is specifically being conducted in the Philippines to ensure all affected customers have access to safe and high-quality products. We are working closely with retailers and service centers across the country to facilitate a smooth recall process.
1️⃣ Immediately stop using the affected power bank.
2️⃣ Check your purchase date: If you purchased your unit between September 2023 and July 2024, it may be affected.
3️⃣ Return the product to the original retailer or a designated collection point.
Designated Return Locations in the Philippines
This recall is specifically being conducted in the Philippines to ensure all affected customers have access to safe and high-quality products. We are working closely with retailers and service centers across the country to facilitate a smooth recall process.
AMAZINGTHING’s Commitment
This recall is a preventive measure. While the product meets international safety certifications and adheres to industry standards, we are taking this proactive step to prioritize customer safety.
If you have any questions or need further assistance, please contact our support team at:
📧 contact@amazingthing.com
We sincerely apologize for any inconvenience this may cause and greatly appreciate your understanding and cooperation.
The AMAZINGTHING Team
This recall is a preventive measure. While the product meets international safety certifications and adheres to industry standards, we are taking this proactive step to prioritize customer safety.
If you have any questions or need further assistance, please contact our support team at:
📧 contact@amazingthing.com
We sincerely apologize for any inconvenience this may cause and greatly appreciate your understanding and cooperation.
The AMAZINGTHING Team